By placing this order, I accept and understand all of the following:
I understand that my order is subject to XeroSouq management approval.
I accept that XeroSouq.com has the right to cancel and refund any order if it doesn't get management's approval.
I accept that XeroSouq.com allows only one device per order, and one order per month for every customer.
I understand that support is available by email on xerosouq@gmail.com .com or by creating a ticket under "My Account" page.
I understand that XeroSouq.com does not provide support by phone call.
I have read and accepted the refund and returns policy on https:// XeroSouq.com/refund_returns_policy/.
I have read and accepted the privacy policy on https://xerosouq.com/privacy-policy/.
I have read and accepted the terms and conditions on https://xerosouq.com/terms-and-conditions/ .
I understand that after payment I will be required to sign a contract electronically.
I understand that, in case of a refund, banks take a 14 days to return the amount, and this is outside XeroSouq control.
Terms and Conditions – XeroSouq.com Store
Please read these Terms and Conditions carefully before using the SilconSouq.com Store website (the “Website”) or making a purchase. By accessing or using the Website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms and Conditions, please refrain from using the Website.
- General Terms
1.1. The XeroSouq.com Store operates solely as an online retailer of electronics products in the UAE.
1.2. By placing an order through the Website, you confirm that you are at least 18 years old or have the consent of a parent or legal guardian.
1.3. We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be effective immediately upon posting on the Website. It is your responsibility to review the Terms and Conditions periodically.
- Product Information
2.1. XeroSouq.com strives to provide accurate and up-to-date information regarding the products offered on the Website. However, we do not guarantee the completeness, accuracy, reliability, or suitability of the information.
2.2. Product images on the Website are for illustrative purposes only. The actual product may differ in appearance, color, or packaging.
2.3. Prices displayed on the Website are subject to change without prior notice. The final price, including any applicable taxes or fees, will be confirmed during the checkout process.
- Orders and Payments
3.1. Placing an order on the Website constitutes an offer to purchase the selected products. All orders are subject to acceptance by XeroSouq.com.
3.2. XeroSouq.com reserves the right to refuse or cancel any order for any reason, including but not limited to availability, pricing errors, or suspected fraudulent activity.
3.3. Payment for orders can be made through the available payment methods specified on the Website. You agree to provide accurate and valid payment information.
3.4. All prices on the Website are in the UAE dirham (AED) unless otherwise stated.
- Delivery
4.1. XeroSouq.com offers delivery services within the UAE. Delivery options, charges, and estimated delivery times are provided during the checkout process.
4.2. The risk of loss or damage to the products passes to you upon delivery. Please inspect the products upon receipt and report any damages or discrepancies to XeroSouq.com within 48 hours.
4.3. Delays in delivery may occur due to circumstances beyond our control, such as natural disasters, transportation issues, or governmental regulations. In such cases, XeroSouq.com will not be held liable for any resulting damages or losses.
- Returns and Refunds
5.1. XeroSouq.com follows a returns and refunds policy. Please refer to the “Returns and Refunds” section on the Website for detailed information on the process, eligibility, and conditions.
5.2. Returned products must be in their original condition, unopened, and with all accessories and packaging intact, unless the product is faulty or damaged upon receipt.
5.3. Refunds will be processed within a reasonable time frame after the returned products have been received and inspected by XeroSouq.com.
- Intellectual Property
6.1. The Website, its content, and all intellectual property rights therein are owned by XeroSouq.com or its licensors. You may not copy, reproduce, modify, distribute, or create derivative works without prior written consent.
- Limitation of Liability
7.1. XeroSouq.com shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with the use or inability to use the Website or products purchased from XeroSouq.com.
- Governing Law and Jurisdiction
8.1. These Terms and Conditions shall be governed by and construed in accordance with the laws of the UAE. Any disputes arising from these Terms and Conditions or the use of the Website shall be subject to the exclusive jurisdiction of the courts in the UAE.
- Contact Information
9.1. For any inquiries or assistance regarding these Terms and Conditions or your purchase, please contact XeroSouq.com customer support using the contact information provided on the Website.
By using the XeroSouq.com website or making a purchase, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
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